How the platform works, what it costs, and how your portfolio data is protected — answered for lenders and collection teams across Kenya.
Kelvata Analytics Hub is a cloud collection-intelligence and credit-risk analytics platform. You upload your loan or debt portfolio and it returns AI payment-probability scores, recovery and roll-rate dashboards, promise-to-pay tracking, collector performance analytics and a best-time-to-call engine — so collection teams work the accounts most likely to pay first.
Banks, microfinance institutions, SACCOs, digital lenders and debt collection agencies — primarily in Kenya, and any lender that manages a delinquent portfolio and wants to raise recovery rates without adding collectors.
A portfolio export as .csv or .xlsx, up to 49 MB per file. Columns are auto-detected, so you do not need to reformat your export to a rigid template. Typical fields are account identifier, outstanding balance, days past due, payment history, promise-to-pay dates and assigned collector.
Yes. Data is encrypted in transit over TLS and each stored object is envelope-encrypted with AES-256-GCM at the application layer. Every organisation is isolated in its own tenant with role-based access control, optional two-factor authentication and a full audit trail. Processing is compliant with Kenya's Data Protection Act 2019 (KDPA) and every partner is covered by a Data Processing Agreement with 72-hour breach notification.
Basic is KES 16,500 per month for 1 admin plus 10 users, Enterprise is KES 32,500 per month for 1 admin plus 50 users, and Diamond starts at KES 85,000 per month for a bespoke deployment. All prices are inclusive of 16% VAT and are invoiced in Kenyan Shillings.
Invoices are issued in Kenyan Shillings and settled by M-Pesa Buy Goods or direct bank transfer, due within 14 days of issuance.
Yes. Every paid plan includes direct REST API integration with your internal systems — CRM, loan management system, collections software or ERP — so data flows in automatically with no manual uploads. Basic covers one system, Enterprise three, and Diamond supports multiple systems with bespoke data pipelines.
Most partners are live on Basic or Enterprise within a few days: create the organisation, upload a portfolio file and the platform trains its scoring models and builds your dashboards automatically. Diamond deployments begin with a discovery call and typically take four to eight weeks to build and integrate.
Yes. We run a free personalised demo on request, and qualified partners can take a 14-day pilot on the Basic plan. Request one at www.kelvataanalyticshub.com/register.
Kelvata Analytics Hub is built and operated from Nairobi, Kenya. You can reach the team at info@kelvataanalyticshub.com or on +254 701 418 508.
Talk to the team in Nairobi, or see the platform running on a portfolio like yours.
Book a free demo